A drive dieed in this server during a RAID verify which caused sever IO wait and the server to lock up. We have rebooted the server are bringing the VPSs back online now. We have a tech on the way out to replace the failed drive. No data loss is expected.
We have lost connectivity to it, and are currently investigating. An update will be posted shortly.
Edit: It seems the RAID controller is having issues, a technician is swapping it out now. We will have another update shortly.
Edit2: The controller has been swapped out and the server is booted, a FSCK is required (File System Check). We will update again shortly.
Edit3: FSCK is 28% done.
Edit4: FSCK is at 72% done.
Edit5: FSCK is at 85% done.
Edit6: The FSCK has hit 100% and is finishing, it will hopefully boot up shortly.
Edit7: The FSCK restarted for a 2nd pass, it is going much faster this time and is now at 76%.
Edit8: The 2nd FSCK has completed, we are booting containers now.
Edit9: Everything is back online, the RAID array is verifying so there may be a bit of slowness for the next 15-20 minutes as everything gets back to normal. Thank you for your patience. If you have any issues please open a support ticket.
Sunday, August 14, 2011