Dear Valued ProHosterz Customer,
 
 In the past 12 hours, multiple Windows updates have been pushed.  These updates are
currently causing heavy system load, slowness or (at times)  complete loss in
connectivity to Windows VMs.
 
 Our technicians are attempting to kill any processes that appear to be  "stuck" and
are detrimentally affecting other services on the node.  
 
 At this time, the best thing you can do is to wait for updates to complete.  
 
 ***  We ask that you DO NOT try to restart updates or reboot the  service.  This
will only complicate the situation and may lead to  extended inaccessibility.
 
 We are also requesting that ALL Windows hosting clients ensure that  updates _can_
be run, by checking firewall restrictions and update  settings and making any
necessary adjustments to allow critical OS  updates processes to successfully
complete.
 
 If you currently have a ticket related to this issue and find that  Windows updates
are the cause or that service is restored to normal,  please close your ticket as
soon as possible.  This will aid us in  assisting those users still having
problems.
 
 Thank you.


Thursday, October 13, 2011







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